Privacy policy

Last updated: October 16 2025

Kea The Label (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect personal information that you provide when you:

  • Make a purchase or create an account

  • Subscribe to our mailing list

  • Contact us for support or inquiries

This may include your name, email, phone number, address, and payment details. We also collect general site usage information through cookies to help us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Communicate with you about your purchase or account

  • Send updates, offers, or newsletters (if you’ve subscribed)

  • Improve our products, services, and website

3. Sharing Your Information

We share your information only with trusted partners who help us operate our business — such as:

  • Shopify, which hosts our store

  • Payment processors (for secure payments)

  • Couriers and logistics partners (for order delivery)

We don’t sell or rent your personal information to anyone.

4. Data Storage and Security

Your data is securely stored using Shopify’s systems and other trusted third-party services. While no online service can guarantee absolute security, we take reasonable steps to protect your information from loss, misuse, or unauthorized access.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletion of your data

  • Unsubscribe from our marketing emails at any time

To exercise these rights, please contact us at kiaora@keathelabel.com.

6. Cookies

Our website uses cookies to remember your preferences and improve your shopping experience. You can disable cookies in your browser settings, but some parts of the site may not function properly.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

8. Contact Us

If you have any questions or concerns, please contact us:
Email: kiaora@keathelabel.com
Address: Gisborne, New Zealand