Terms of service
Last updated: October 16, 2025
Welcome to Kea The Label (“we”, “us”, “our”).
These Terms of Service (“Terms”) outline your rights and responsibilities when you visit or shop with us through our website and online store (the “Services”).
Our store is powered by Shopify, which enables us to offer a secure and seamless shopping experience.
By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please refrain from using our Services.
1. Access and Accounts
You must be at least the age of majority in your country or have permission from a parent or guardian to use our Services.
When creating an account or making a purchase, you agree to provide accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account and all activities under it.
2. Our Products
We take care to represent our products accurately through images and descriptions. However, colours and details may appear differently depending on your device and display settings.
We reserve the right to update, change, or discontinue any product at any time without notice.
3. Orders
Placing an order means you’re making an offer to purchase. We reserve the right to accept, cancel, or adjust orders at our discretion.
Orders are confirmed once payment has been successfully processed.
For information on returns or exchanges, please review our Refund Policy.
All purchases are for personal use only and not for resale.
4. Prices and Payments
All prices are in New Zealand Dollars (NZD) and may change without notice. Prices do not include shipping or import duties unless stated otherwise.
By completing your purchase, you authorise us to charge your selected payment method for the full amount.
Please ensure your payment details are accurate and current.
5. Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays caused by postal services, customs, or events outside our control.
Once your order has been shipped, ownership and risk pass to you.
6. Intellectual Property
All content on our website—including product images, text, graphics, and logos—is owned by Kea The Label or our partners and protected by law.
You may not copy, reproduce, or use our materials without written consent.
7. Third-Party Tools and Links
We may provide access to third-party tools or links for convenience. These are offered “as is,” and we are not responsible for their content or performance.
Please review the terms of any third-party websites before using them.
8. Shopify Relationship
Our online store is powered by Shopify, but all purchases are made directly with Kea The Label. Shopify is not responsible for any issues or losses arising from your purchases.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy.
By using our Services, you consent to your information being shared and processed as required to fulfil your orders.
10. Feedback
We welcome your feedback and may use it to improve our Services. By submitting feedback, reviews, or suggestions, you grant us permission to use them without obligation or compensation.
11. Errors and Updates
Occasionally, there may be errors or inaccuracies in product information or pricing. We reserve the right to correct these and update or cancel orders as needed.
12. Prohibited Use
You agree not to use our Services for any unlawful or harmful activity. We may suspend or terminate access at any time if these Terms are violated.
13. Warranties and Liability
All products and Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Kea The Label will not be liable for any indirect or consequential losses arising from your use of our Services or products.
14. Indemnification
You agree to indemnify and hold harmless Kea The Label, Shopify, and their affiliates from any claims resulting from your misuse of the Services or breach of these Terms.
15. Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page. Your continued use of our Services means you accept any changes.
16. Governing Law
These Terms are governed by the laws of New Zealand.
17. Contact Us
If you have any questions about these Terms, please contact us:
📧 hana@takiraupro.com
🏢 72A Carnarvon Street, Gisborne 4010, New Zealand
📞 06 824 1301
💼 Company Number: 9156732
💰 GST Number: 142-265-109